Fresh Farms Pet Return & Refund Policy

Fresh Farms Pet Return & Refund Policy

At Fresh Farms Pet, we stand by the quality of our products and want you and your furry friend to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns and refunds in accordance with the following policy:

Returns

  • You may return your product within 14 days of the purchase date.
  • The item must be unused, in its original packaging, and in the same condition as received.
  • To initiate a return, please contact our customer support team at [Your Email] with your order number and reason for the return.
  • Customers are responsible for return shipping costs unless the product was received damaged or incorrect.

Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to the original payment method within 5-7 business days.
  • If your item was damaged during shipping or you received the wrong product, please provide photos, and we will issue a full refund or send a replacement at no extra cost.

Exchanges

  • If you prefer an exchange instead of a refund, let us know, and we will be happy to accommodate your request based on product availability.

Non-Returnable Items

  • Due to hygiene and safety reasons, opened or used pet treats and chews cannot be returned. If you experience an issue with product quality, please reach out to us.

We value our customers and strive to make every shopping experience positive. If you have any questions or concerns about your order, don’t hesitate to contact us at ask@freshfarmspet.com

Fresh Farms Pet Team

Return and exchange title

Please read these Return and exchange of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Return and exchange of Service. If you do not agree to all the Return and exchange and conditions of this agreement, then you may not access the website or use any services. If these Return and exchange of Service are considered an offer, acceptance is expressly limited to these Return and exchange of Service.

Please read these Return and exchange of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Return and exchange of Service. If you do not agree to all the Return and exchange and conditions of this agreement, then you may not access the website or use any services. If these Return and exchange of Service are considered an offer, acceptance is expressly limited to these Return and exchange of Service.

Return and exchange title

Please read these Return and exchange of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Return and exchange of Service. If you do not agree to all the Return and exchange and conditions of this agreement, then you may not access the website or use any services. If these Return and exchange of Service are considered an offer, acceptance is expressly limited to these Return and exchange of Service.

Please read these Return and exchange of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Return and exchange of Service. If you do not agree to all the Return and exchange and conditions of this agreement, then you may not access the website or use any services. If these Return and exchange of Service are considered an offer, acceptance is expressly limited to these Return and exchange of Service.